Liability Waiver Policies
All students and customers are required to complete this Helios liability waiver prior to participating in any class, utilizing Helios tools and equipment, or handling any Helios glass materials.
Studio Safety
Helios has eye, ear, and respiratory protection available, but safety is the responsibility of students and customers.
Safety glasses must be worn in the classroom and in the cold working room.
Closed shoes, covering all parts of the foot below the ankle, are required when in the classroom and cold working room.
We recommend students wear long pants, shoes with socks and natural fiber clothes.
Students younger than 18 are welcomed to participate in any Helios class or activity with an accompanying supervising adult. Students younger than 18 years old must provide a liability waiver signed by a legal guardian or parent.
In case of serious event, loss of consciousness, or altered status 911 will be called.
Class Registrations, Deposits, and Cancellations
REGISTRATION AND DEPOSITS
You may register for classes in person, by phone, or by email. A 50% deposit is required to register for classes priced over $100. Any outstanding balance is due the first day of class.
CANCELLATIONS
For classes taught by Helios staff (except “Boot Camps”), class deposits are fully refundable if the cancellation request is made more than 2 days before the first day of class. Students who cancel class 2 days or less before the start of class will be granted a refund as store credit only.
Participants in classes that are cancelled due to insufficient participation (less than 2 participants) or due to unforeseen instructor or studio schedule changes will receive full refunds.
Deposits for “Boot Camps” or classes taught by visiting instructors are non-refundable, unless:
When cancellation requests are made 30 or more days before the start of class, OR
An alternative student is found to fill the class vacancy created by the cancellation.
In either case, students are entitled to a full refund of their deposit payable within 30 days after the scheduled start of class.
MISSED CLASSES AND MAKE-UP SESSIONS
Students who miss a class due to illness or personal emergency may be eligible for a “make-up” session at the sole discretion of Helios staff. Students are allowed one free make-up session in a calendar year. There is a $35 fee for all make-up sessions after the initial free session.
Make-up sessions:
Are instructor-lead and are intended to cover only the minimum information required to continue within a class and may not include all information covered in the missed class.
Must occur before the following class session. When the missed class is the final session, the make-up session must occur within 30 days.
Customer Project Deadlines for Completion
Students may work during open studio, at no additional cost, on unfinished class projects and/or any “all-in-one” projects for a period of six months following the completion of class or the start of the all-in-one project. After six months, all normal material and studio fees will apply.
Class and “all-in-one” projects that are abandoned will be discarded. An abandoned project is defined as any project on which no work has been done for 90 days. Extensions may be provided at the discretion of Helios staff. Refunds are not provided on discarded abandoned projects.
Changes to These Policies
Helios may, from time to time, update or change these studio policies. These policies can be found on this page. In addition, we will notify customers subscribed to our email list. You can sign up for our email list at www.heliosglass.com.
Helios Fused Glass Studio Agreement
You agree that you are responsible for your own safety.
I hereby agree that I am voluntarily participating in a glass workshop, class, demonstration, or event which may include use of equipment, machines, and/or materials that has been planned and/or provided by ATX Fused Glass LLC d.b.a. Helios Fused Glass Studio and/or any of the following individuals: Kristine Shafer, Gail Tibbetts, and/ or their guest instructors or employees (referred to hereafter collectively as “Helios”).
I agree that I am solely responsible for my own safety while at any Helios operated or affiliated facility, or if under the age of 18 am accompanied by a supervising adult who agrees to be responsible for my safety. I hereby release and forever discharge Helios, the aforementioned individuals, from any and all claims, complaints, liabilities, obligations, promises, damages, costs, losses (“claims”) which may arise out of my participation in the aforementioned activities, including but not limited to claims for delays, cancellations, injuries, death, or loss of or damage to my property occurring during any portion of, or relating to, any of the workshops, classes, demonstrations, events or studio usage described herewith. I agree that this release shall bind my heirs, executors, other legal representatives, and all members of my family.
Helios and the aforementioned individuals and entities assume no responsibility for losses or expenses caused by illness, weather, wars, or acts of nature. Helios and the aforementioned individuals and entities reserve the right to make changes to the workshop, class, or studio schedule at any time.
You agree to respect our investment in quality education and sharing of glass knowledge.
I hereby agree that I will not professionally teach any glass-related material within the state of Texas for a period of two years after receiving any instruction at Helios. For the purpose of this agreement, “professionally” is defined as a teaching arrangement where any of the following is true: 1) a student pays for instruction, 2) the instructor receives payment for his or her services as an instructor, 3) the instruction takes place at a commercial (non-residential) location.
I hereby agree that in the case of sharing glass related knowledge and techniques publically to cite Helios and the instructor from whom any glass related material, knowledge, and techniques were received.
I hereby agree not to share any printed materials provided by Helios during a class, workshop, demonstration, or event without the express permission of Helios.
Helios may revise these policies at any time. Customers who would like to be notified by email of revisions and updates to studio policies may subscribe to the studio email list at: